5 Common Challenges in Managing a Deskless Workforce in the U.S. and How to Overcome Them


The deskless workforce in the U.S. is a significant yet often overlooked segment of the labor market. Comprising four times the number of desk-based workers, these employees face unique challenges that can impact productivity and job satisfaction. Here are the top five challenges and how to address them.

  1. Lack of Real-Time Communication: Deskless workers often lack immediate access to company updates, which can lead to misinformation.
    • Solution: Implement a mobile-friendly communication platform that allows real-time updates and instant messaging.
  1. Scheduling Difficulties: Traditional scheduling methods often fail to consider the dynamic nature of deskless jobs.
    • Solution: Utilize intelligent scheduling software that can adapt to real-time changes and employee preferences.
  1. Compliance Challenges: Ensuring that remote workers comply with company policies and industry regulations can be daunting.
    • Solution: Use compliance tracking software that can be accessed remotely, ensuring that all workers are up-to-date with the latest compliance requirements.
  1. Limited Access to Resources: Deskless workers often have limited access to company resources, which can hinder performance.
    • Solution: Cloud-based storage solutions can provide remote access to necessary documents and tools, leveling the playing field.
  1. Employee Isolation: Working away from a central office can lead to feelings of isolation, affecting employee morale.
    • Solution: Regular check-ins and virtual team-building activities can help maintain a sense of community among remote workers.

Understanding these challenges is the first step in creating a more effective and satisfied deskless workforce. By implementing these solutions, companies can not only improve operational efficiency but also attract and retain top talent in this growing labor segment.

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